Defective Water Heater?

If you feel that you own a defective water heater, call the manufacturer and store where the water heater was purchased.  If they do not act in a satisfactory manner, please contact the Consumer Product Safety Commission.

 

U.S. Consumer Product Safety Commission (CPSC)

CPSC regulates the safety of toys, appliances, household, and recreational products.  Recalls are publicized through the media and on the Internet.

To report safety problems please contact the CPSC directly:

• To report an unsafe consumer product or a product-related inquiry, call the CPSC toll-free Hotline at (800) 638-2772, (800) 638-8270 for the hearing and speech impaired, or (800) 492-8104 (toll-free, TDD in Maryland).
• To request a free copy of our publication listing, write to us at U.S. Consumer Product Safety Commission, Washington, D.C. 20207.
• For additional information, contact our nearest field office